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Kristen Doorn

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  1. 14 votes

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    JT Abbott responded

    Hey Bryan, thanks for reaching out to us with your ideas.

    I had a couple of questions just for clarification. It sounds like this is kind of two different ideas, is that correct? Or were you wanting to text people from the Who’s Working Now page?

    We have another idea that is similar to this, where you would be able to have a pop up message for users when they open the app.

    And then for the phone numbers, are you wanting to text them directly from ClockShark, or just have the numbers visible for easy access?

    Thanks for any additional information!

    Kristen Doorn supported this idea  · 
  2. 6 votes

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    JT Abbott responded

    Hey Mark, thanks for sharing your feedback with us!

    This is an interesting idea and definitely could be useful for integrations where time can be duplicated (QBD specifically).

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

    Kristen Doorn supported this idea  · 
  3. 4 votes

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    JT Abbott responded

    Hey Lauren, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    Just to gather some more feedback, what notes section on QuickBooks are you referring to? Our notes in ClockShark do currently transfer over to the notes section on the employee timesheets in QuickBooks.

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    Kristen Doorn commented  · 

    Have the notes that are in the QBO project pull into the clockshark job description

    Kristen Doorn supported this idea  · 
  4. 305 votes

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    Cliff Mitchell responded

    Hi Chris!

    Depending on what information needs to be communicated to employees (schedule changes, upcoming job start time), there may already be a notification available in ClockShark. Feel free to check out http://help.clockshark.com/knowledgebase/articles/1133746-using-notifications to see how those notifications suit your needs. :)

    Regarding the ability to craft particular messages and send them directly through the app, this is a request that we are hearing more-and-more. I’m sharing this with our development team, and we’ll continue to monitor the votes here for this idea, so we can know when we should add that for you.

    If you have any other ideas or suggestions, you can let me know at cliff@clockshark.com. I love to hear how we can improve ClockShark for you.

    Kristen Doorn supported this idea  · 
  5. 2 votes

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    JT Abbott responded

    Hey Cristina, thank you so much for providing this idea and letting others have an area to comment and vote!

    I can definitely see how this would be beneficial for certain workflows. A work around might be creating a Department/Location for a job and then exporting based on departments.

    We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

    Kristen Doorn supported this idea  · 
  6. 3 votes

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    JT Abbott responded

    Thank you for the additional information, I think this makes a lot of sense and would definitely help other users with a similar workflow.

    One thing that might help people in the short term is our feature last of Job Stages. This allows you to custom create a set of stages that your Jobs go through so you can better keep track of them. So in this particular case, you could create a stage called “Ready for Billing” that you apply to these jobs so you can quickly filter for them on the Jobs Page.

    You would still have to inactivate the Job to hide it from the employees though, so it isn’t a perfect solution.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

    Kristen Doorn supported this idea  · 
  7. 6 votes

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    JT Abbott responded

    Hey Brenda, thanks for your feedback and idea.

    The good news some of this is possible! With our new Conversations feature, both admins and employees can communicate via comments on a Job, upload attachments and photos, mention each, and get notified about Jobs they follow. Check out this help article to learn more: https://help.clockshark.com/en/articles/4622657-how-to-use-conversations-on-the-web

    There are still more areas to add as you mentioned. I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!

    Kristen Doorn supported this idea  · 
  8. 4 votes

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    JT Abbott responded

    Hey Stephanie thanks for sharing your feedback with us!

    With as many ideas as we receive, and limited work time, lets see if idea will pick up some traction and support. If this becomes a popular request, we will build it!

    Kristen Doorn supported this idea  · 
  9. 8 votes

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    JT Abbott responded

    Hey there, thanks for sharing your feedback with us!

    That is an interesting idea and I could see how it could be useful.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

    Kristen Doorn supported this idea  · 
  10. 25 votes

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    JT Abbott responded

    Hey Stephanie, thanks for sharing your feedback!

    I think this idea could be valuable for lots of companies. Not only being able to edit time off from the timesheets, but also adding it and possibly deleting it.

    With as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!

    Kristen Doorn supported this idea  · 
  11. 12 votes

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    JT Abbott responded

    Hey Kristen, thanks for sharing your feedback and idea with us!

    I think this makes sense and would be a good addition to the job details.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

    Kristen Doorn shared this idea  · 
  12. 2 votes

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    JT Abbott responded

    Hey Kirby, thanks for sharing your feeback and idea with us.

    I would love to support this enhancement for Canada. Unfortunately, this is not something that Intuit offers with their API at the moment. If that changes in the future, I know we will gladly support it.

    Kristen Doorn supported this idea  · 
  13. 2 votes

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    JT Abbott responded

    Thanks for sharing your ideas with us Bryan!

    Integrations are always tricky because we need lots of companies to request it in order to take the time to build and support the integration. Intuit Online Payroll may be ending its service soon as well as they make the transition toward QuickBooks Online Payroll.

    If we get a lot of support though, this is something we can look into.

    Kristen Doorn supported this idea  · 
  14. 19 votes

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    JT Abbott responded

    Hey Mike, thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    We did just release the GPSTrak feature to be functional on the Who’s Working Now screen, so now you can skip through your employee’s pings while they are clocked in just like you can on the timesheet.

    This does not displayed the most recent ping first though, that would be a separate feature. We prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature releases, so please keep voting!

    Kristen Doorn supported this idea  · 
  15. 2 votes

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    JT Abbott responded

    Hey Justin thanks for sharing your idea and reasoning with us!

    This is an interesting idea that could definitely save time for admins in the field but could get interesting working with third-party software.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

    Kristen Doorn supported this idea  · 
  16. 25 votes

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    JT Abbott responded

    Hey Molly, thank you for sharing your feedback with us!

    I could definitely see how that would be useful to make sure everyone is on the same page with the same information. We prioritize by the amount of support an idea receives so lets get some more votes and we can look into this more!

    Kristen Doorn supported this idea  · 
  17. 4 votes

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    JT Abbott responded

    Hey Andrea, thanks for sharing your feedback with us!

    At the moment, only admins are able to view the Integration settings, mappings, create a new one, etc. But a new manager permission of something like “Manage Integrations” would be beneficial so that they can access this information but not get free reign around everything else on the website.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

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    Kristen Doorn commented  · 

    This idea is pretty crucial. We really need this for our organization as well since the integrations don't automatically come through from QBO frequently enough.

    Kristen Doorn supported this idea  · 
  18. 18 votes

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    planned  ·  JT Abbott responded

    Hey Betsy, at the moment you have a couple different options for entering in holidays:

    1. You can add time off manually by going to Time > Time Off > Requests > +Add Time Off. You can create a policy called “Holiday” or whatever policy you want to use.
    2. You can also add a policy for each holiday to keep track of them that way.
    3. Or you can have the employees request the holiday off and approve them.

    These are all less than ideal, but the good news is we are actually working on this feature! So soon we will do exactly what you suggested. You’ll be able to set them up in a policy and the users will just have them automatically filled.

    Kristen Doorn supported this idea  · 
  19. 17 votes

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    JT Abbott responded

    Hey Kristan, thanks for sharing your feedback.

    This is something we would like to add and I think this would be a really valuable resource for lots of companies.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

    Kristen Doorn supported this idea  · 
  20. 101 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

    Kristen Doorn supported this idea  · 
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