Skip to content

Justin Richardson

My feedback

16 results found

  1. 65 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thanks for the idea, Bruno. We’ll definitely consider this. Up until now, preventing an employee from clocking in because of their location is a little squirrelly for both parties. So we have a created a conservative in-between.

    Currently, you can set up Out of Bounds alerts in ClockShark that will alert you if an employee is clocking in/out from outside the GPS Fence. Let me share an article on how to set that up: http://help.clockshark.com/knowledgebase/articles/1135408-using-gps-fence-geofencing

    Out of Bounds alerts will make you aware anytime an employee clocks time when they’re not on the jobsite. We’ll keep our eyes on this idea’s feedback to see if that setting needs to be more restrictive. Keep on voting, folks.

    Justin Richardson supported this idea  · 
  2. 15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Hey Joslyn!

    The app will collect location updates at 15 minute intervals while the employee is clocked in. Continuous tracking will quickly use a mobile battery, so that is why the interval is set to 15 minutes.

    If you aren’t seeing any GPS Data for employees, please reach out to our happy-to-help Customer Service team, and they can assist in understanding why the GPS data isn’t arriving. It definitely should be.

    Justin Richardson supported this idea  · 
  3. 33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Thanks for the continued feedback on this issue. Like Cliff said before, a lot of this is reliant on the device of the user itself for the accuracy of the GPS.

    For anyone with any questions or issues about that aspect I do recommend reaching out to our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

    GPS updating on a more frequent basis is something that could be done in the future. Right now we feel like the 15 minutes is a good balance of information provided while keeping the battery usage low as well. But keep voting and this will be something we look at!

    Justin Richardson supported this idea  · 
  4. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Thanks for sharing this suggestion! We prioritize the ideas with the most votes, so as folks vote, we’ll look to add this to ClockShark. Please let us know if there’s any other feedback you have!

    Justin Richardson supported this idea  · 
  5. 93 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thanks for sharing this idea. Making a GPS “Blast” feature that could conservatively refresh all the locations of employees is something that our customers have begun asking for. Keep sending in those votes so that we know when exactly to build this for you.

    Justin Richardson supported this idea  · 
  6. 48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Hi Glen,

    This is a really great suggestion! Currently, ClockShark updates an employee’s location at 15 minute intervals. This is a conservative interval that ensures that employee cell batteries aren’t taxed by using their GPS.

    Thanks for explaining why a different interval would be so helpful to your company. As your idea catches steam here on our voting page, we’ll look into adding that to ClockShark. :)

    Justin Richardson supported this idea  · 
  7. 13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it.

    This makes a lot of sense thanks for sharing the feedback. We are always looking for way to GPS tracking in future updates so your feedback will be considered in that process.

    Justin Richardson supported this idea  · 
  8. 59 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Hey everyone thanks for sharing your feedback and concerns.

    We are always working to improve the GPS functionality and close any holes that are being exploited. This is not something that is that easy to do with the way the devices work and the limitations imposed by the Android and iOS operating systems. We do expect that we will keep making improvements and are working on that always. There is also a degree of employee education involved and at times when employees are doing the wrong thing they will need to be talked to. Please feel free to share any additional concerns and we will keep working to deliver the best GPS experience possible.

    An error occurred while saving the comment
    Justin Richardson commented  · 

    This to me is a feature that is pressing and should be addressed immediately. Force closing the app should not stop tracking, and there should be an option in admin settings that require the user to allow GPS tracking when clocked in.

    Justin Richardson supported this idea  · 
  9. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Hey Bruce, thanks for sharing your idea and feedback with us!

    This could be handy, especially for the initial setup phase like you were saying.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!

    Justin Richardson supported this idea  · 
  10. 25 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Hey Molly, thank you for sharing your feedback with us!

    I could definitely see how that would be useful to make sure everyone is on the same page with the same information. We prioritize by the amount of support an idea receives so lets get some more votes and we can look into this more!

    Justin Richardson supported this idea  · 
  11. 21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    under review  ·  JT Abbott responded

    Hey there, thanks for the idea and feedback!

    This is something we are looking into to as a possible improvement as it could be very useful for both admins and employees. I will keep you updated on the progress made.

    Justin Richardson supported this idea  · 
  12. 104 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

    Justin Richardson supported this idea  · 
  13. 11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    The Job filter portion has been released for the Who’s Working Now page. The employees also have a filter and by default they are listed by most recent action.

    If you’d like to be able to sort the employees alphabetically on this page keep voting for this idea!

    Justin Richardson supported this idea  · 
  14. 18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Hey Jonathan, a new feature we added allows you to view the schedule on the mobile app by job. This way the crew leader would be able to see everyone scheduled at once for a specific job. Do you think that adequately fills this need?

    Justin Richardson supported this idea  · 
  15. 18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

    Justin Richardson supported this idea  · 
  16. 84 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

    Justin Richardson supported this idea  · 

Feedback and Knowledge Base