Skip to content

ClockShark Mobile App

Please let us know your thoughts, ideas, suggestions, and feedback related to the ClockShark Android and iOS mobile apps. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

If you need help with your account, check out our online help, or get in touch with our five-star support team!

Phone Support: 1-800-828-0689 
(Sun-Thurs 6am-11pm, Friday- 6am - 5pm, Saturday- 7am - 4pm Pacific) US and Canada Only.


From outside the USA open a support ticket, chat with us via the website, or email us at hello@clockshark.com to setup an international call.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

121 results found

  1. Make GPS ping time adjustable

    Make GPS ping time adjustable between 5 minutes and 30 minutes in 5 minute increments per employee. That would allow for tighter control on troublesome employees and looser control on good employees.

    48 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Hi Glen,

    This is a really great suggestion! Currently, ClockShark updates an employee’s location at 15 minute intervals. This is a conservative interval that ensures that employee cell batteries aren’t taxed by using their GPS.

    Thanks for explaining why a different interval would be so helpful to your company. As your idea catches steam here on our voting page, we’ll look into adding that to ClockShark. :)

  2. facial recognition on each individual clock.

    I would like there to be clocking in with facial recognition on each individual clock not only on the kiosk clock

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  3. improve GEO-TAGGING = 2 critical ideas

    improve the GEO-TAGGING!! this is a critical function to our operations and at this moment there is critical deficiencies.
    1) clocking out/in for lunch breaks - at these moments it should be geo-tagged. without geo-tagging it leaves the door open to abuse. we do not pay for lunch breaks. a staff member can leave the site and go to a restaurant and sit there for 30 mins before clocking out for their break - and none of these movements are tagged - so we have no way to prove otherwise.
    3) database of geo-tags for each employee. you guys have…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Hey Darby, thanks for the feedback and sharing your idea here!

    To your first point, they get a GPSTrak ping every 15-20 minutes, so if they left the site and sat at a restaurant for 30 minutes you should have one or two pings of them before they clock out for break.

    Your second point is an interesting idea, and something we could explore in the future. In your ideal scenario, would you be able to click on this list and a map would pop up from there? Or do you just want to see all the pings for the day on one map?

  4. Schedule on App should start with current day.

    App currently starts with first work day scheduled. So if it's a Friday and you started working on Monday it will always show Monday first and you have to scroll through the week to get to where you want to be. Defaulting the current day to the top of the list would save time.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Scheduling  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Hey There, Kevin! Thanks for the suggestion! The schedule format is based on the Company Week too, so that display will change based on the company work week settings. Let’s let folks vote with you on this idea and we’ll explore changing that display in a future app update. If you have any other suggestion, please let use know!

  5. ability from Schedule to click on employee and get current location

    ability from Schedule to click on employee and get current location of their vehicle

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Thanks for sharing this suggestion! We prioritize the ideas with the most votes, so as folks vote, we’ll look to add this to ClockShark. Please let us know if there’s any other feedback you have!

  6. It would be helpfull to see all fences for all job sites

    I'd like to see all fences for all job sites so if an employee leaves one job site and goes to another and doesn't switch jobs, I can see that and not assume they are trying to steal time.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  7. Employees need to be notified when their hours are adjusted by management

    Employees need notifications when their hours are adjusted so they are aware of any changes by management

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    Hey there, I think this a great idea and could be super beneficial for both admins and employees.

    As we continue to grow, we really want to look at ways to improve this communication.

    With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature, so please keep voting!

  8. Allow a forced ping to be performed for GPStrak

    With GPStrak sending a gps ping on occassion is great, but if you were able to press a button or something to make an employee's ping. That way you can see where they are on request rather than waiting.

    93 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thanks for sharing this idea. Making a GPS “Blast” feature that could conservatively refresh all the locations of employees is something that our customers have begun asking for. Keep sending in those votes so that we know when exactly to build this for you.

  9. ask if traveling to next job after clock out

    My staff do multiple jobs in a day so after clocking out of the current job a prompt asking if they are travelling to the next job that would accumulate towards their total time for the day to make it easier for payroll to see total hours worked.

    12 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Hey there, Paul. Thanks for sharing your support for this idea here! As support continues to mount for this suggestion, our development team will plan how to bring this to you in ClockShark. :)

  10. Signature on Clockout by Client / Staff

    Allow for client and staff to sign time at clockout, with prompt to have each sign, and push email/text notifications that this was completed.

    21 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thanks for sharing your idea, Shelly. Making ClockShark something that clients interact with too is definitely something we will want to explore, especially as your idea garners more votes.

    Feel free to let me know if you have any other suggestions: I love to hear them.

  11. expand geofence capabilities

    I have a property mgmt business for properties located across a 1.5-2 mile radius, run by both office and a maintenance team. As a result, the current smaller radius of geofencing requires employees to clock in/clock out even if they are on duty...just because they travel across zones. If you can't expand the geofence radius, which is ideal, can you allow geogence zones to be contiguous, like a cloverleaf or polygon, so that employees only get prompted to clock-in or -out when they really leave the "shaded area" or zone overlap that comprises the entire portfolio? Thanks.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  12. Add a time stamp when an employee enters and leaves the GPSFence™ Geofence Area.

    A time stamp would show when they arrived and when they left the jobsite in case they forgot to sign in or out from a job site. This would stop alot of guess work for employee and employer.

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  13. Branding for KioskClock

    We have a tablet setup with KioskClock in the shop full time for staff to clock in, it would be great to be able to have our logo, colour scheme & branding on this tablet.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Great suggestion! Let’s collect more votes for it from other users!

  14. Work alone monitoring

    Can we send an auto notice to ee's working alone every 2 hours that they respond to by a simple click to let us know they are ok. We require this for Occ. Health & Safety regs - able to access a ee report showing that this process has been followed.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Thanks for the great suggestion! Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  15. Limit employee ability to make changes.

    Since I am not out on the jobsite, I don't know what task they are actually doing. Currently, I have given our employees the ability to change their own timecard. However, I would like to limit their ability to make changes to the job specific information (job name, task, description) and not the clock-in and clock-out times. Leaving them the ability to change their hours can create additional problems.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    under review  ·  JT Abbott responded

    Hey guys, thank you so much for the idea! I definitely see the value of a feature such as this. While we don’t have this exact feature at the moment, there is something that might be useful to you guys. One of our more recent features was the ability for the users to be able to edit their notes without actually editing the time. So in a similar sense the employee could leave you a note that they need the job/task updated for them and still not be able to change the time. That may help for the time being, but we keep this request under review!

  16. 8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Thanks for sharing this suggestion! We prioritize the ideas with the most votes, so as folks vote, we’ll look to add this to ClockShark. Please let us know if there’s any other feedback you have!

  17. Add a way for each employee to sign off on their daily time sheet saying its correct

    Only the employee know what they have done that day. I believe that if they had to sign off on their time sheet saying it was correct, alot of things would be corrected by them not office staff.

    104 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    JT Abbott responded

    We have since added a new feature called Clock Out Questions which allows you to create and ask a set of questions based on a set of employees, or if a certain job is worked. A lot of companies are using this as a way to have employees approve their time.

    You can ask them at the end of each day “Do you approve your time?”, if they had a mistake they can select no and you can even get notified so you can fix their timesheet. Or you can have a questionnaire fire depending on a certain job you create.

    Other than that, we do really want to add an approval option that is able to be done from the mobile app itself. Please keep voting and commenting!

  18. Simplified manual time entering

    We would like to split our day spent at multiple job sites easier to enter. Once we enter a time in for that day, it should default to the last time entered rather than going back to 8:00am again.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Hey, Jessica.

    Thanks for sharing this idea on our voting page. When it comes to manual time entry, we do want that to be as swift as possible, so having the app intuitively remember when the last time entry ended would be extremely helpful.

    Let’s allow other users to vote on this idea, and we will consider adding this in a future update. If you have any other suggestions or ideas, feel free to share those here, or with me at hello@clockshark.com. Thanks, Jessica.

  19. Deny clock in access when outside the geofence

    Do not allow an employee to clock in until they are in the GPS fencing area. This way there is no mistakingly clocking in on the way to work .

    65 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Cliff Mitchell responded

    Thanks for the idea, Bruno. We’ll definitely consider this. Up until now, preventing an employee from clocking in because of their location is a little squirrelly for both parties. So we have a created a conservative in-between.

    Currently, you can set up Out of Bounds alerts in ClockShark that will alert you if an employee is clocking in/out from outside the GPS Fence. Let me share an article on how to set that up: http://help.clockshark.com/knowledgebase/articles/1135408-using-gps-fence-geofencing

    Out of Bounds alerts will make you aware anytime an employee clocks time when they’re not on the jobsite. We’ll keep our eyes on this idea’s feedback to see if that setting needs to be more restrictive. Keep on voting, folks.

  20. Location not updating alert for admin

    Send the admin an alert when an employee's location data hasn't been recorded at the expected 15 min interval.

    This way if the employee closes the app, or for another reason it isn't being recorded, action can be taken to correct it while minimizing lost location data.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Morgan Cassady responded

    Hi, Jesse! Thanks for sharing your suggestion on ClockShark’s Voting Forum: we love to get your feedback! This is an excellent suggestion, and we have started to hear this more frequently. One of the major difficulties in implementing this kind of alert is that it would also fire when employees’ devices naturally cannot provide ClockShark with a location (for example, if an employee is working outside of GPS and cell signal). But it sounds like just having that notification would be helpful, so you can check in with the employee and see what’s causing it.

    Let’s let folks vote with you on this idea, and our development team can look to add it to ClockShark in a future update if it gathers great support. Of course, if you have any other suggestions or ideas, please just let me know @ morgan@clockshark.com. :)

  • Don't see your idea?

Feedback and Knowledge Base