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ClockShark Mobile App

Please let us know your thoughts, ideas, suggestions, and feedback related to the ClockShark Android and iOS mobile apps. You may vote on existing suggestions, or create your own. We look forward to hearing from you!

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121 results found

  1. Add a way to punch in without using Jobs & Tasks.

    Not everyone needs the jobs and tasks options for the bookkeeping side of things. Punching in could be quickened slightly if being forced to choose a job & task could be optionally removed per employee by administrators.

    24 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  2. Reports accessible from mobile App.

    Reports accessible from App.

    10 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  3. Continuous, accurate tracking.

    Our need for continuous, accurate tracking is greater than battery, storage concerns. 45 minutes to 4 hours without tracking defeats the purpose of that part of the program.

    15 votes

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    Cliff Mitchell responded

    Hey Joslyn!

    The app will collect location updates at 15 minute intervals while the employee is clocked in. Continuous tracking will quickly use a mobile battery, so that is why the interval is set to 15 minutes.

    If you aren’t seeing any GPS Data for employees, please reach out to our happy-to-help Customer Service team, and they can assist in understanding why the GPS data isn’t arriving. It definitely should be.

  4. Copy/Paste notes from schedule to clocked in job on app.

    The ability to copy the notes entered in the schedule section and paste them into the notes section of job when an employee has clocked in would be a great feature. It would eliminate double entry work.

    5 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  5. 3 votes

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    Cliff Mitchell responded

    Thanks for this suggestion, John. This sounds like a great way to streamline job selection. Just to confirm: would this be in-app or on the website?

  6. Invoicing from app

    Make it possible for subs invoice directly from the software on their smart phones or tablets.

    19 votes

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  7. GPS needs to be more accurate and current.

    GPS should update every 10 minutes and needs to be more accurate with current position.

    33 votes

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    JT Abbott responded

    Thanks for the continued feedback on this issue. Like Cliff said before, a lot of this is reliant on the device of the user itself for the accuracy of the GPS.

    For anyone with any questions or issues about that aspect I do recommend reaching out to our support team via chat on the website, email (hello@clockshark.com), or phone (800-828-0689).

    GPS updating on a more frequent basis is something that could be done in the future. Right now we feel like the 15 minutes is a good balance of information provided while keeping the battery usage low as well. But keep voting and this will be something we look at!

  8. JOB AND TASK IDENTIFICATIONS

    Please make the job and task menus hold those same selections for the whole day. We don't like having to re-input that information when signing back in after lunch.

    6 votes

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    JT Abbott responded

    Hey everyone, just wanted to revisit this idea. Right now when you start a break and then end a break, you stay on the Job/Task pairing you were on before the break.

    However, if you fully clock out of the Job/Task for lunch (not using the break button), then you will have to choose a new Job/Task to clock back in.

    Was there anything I was missing or anything to improve this process?

  9. The app should be able to turn horizontal so I can see job descriptions

    The app should be able to be turned horizontally so that we can see an entire job name.

    30 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  10. Be able to set clock in time at set time (ex: work start @ 6:00 am) even when employee clock in at 5:30. time tracking will start @ 06:00am

    Be able to set clock in time at set time (ex: work start @ 6:00 am) even when employee clock in at 5:30. time tracking will start @ 06:00am

    51 votes

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    Cliff Mitchell responded

    This is a really unique and novel suggestion, which really excites us! Can you please explain the benefit such a feature would have for you? Why would you like it?

    We love to hear how we can make ClockShark better for you. Thanks for taking the time to share your feedback and to vote.

  11. Disable Warning

    Please add the option to disable the "GPS is not enabled!" Warning. Such as a "do not show warning again" checkbox.

    13 votes

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    Cliff Mitchell responded

    Thanks for the suggestion, Rick. That’s currently enabled to remind employees that their locations may not be transmitted if the Location Services aren’t turned on. I’ll share your suggestion with the development team to see if that’s something that is possibly optional.

  12. In Espanol (Spanish setting for mobile app)

    Provide language option for Clock Shark users-Spanish specifically

    62 votes

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    JT Abbott responded

    Just to provide an update on this idea, we recently started supporting all characters. So letters from different languages, emojis, and more are all supported for notes.

    We also do have the Employee Guide to Using the ClockShark app available in English, Spanish, and French. We also try to make the app as simple as possible which really helps most users.

    However, we would still love to add this as a feature as well, please keep voting!

  13. Have an address shown when clocking and out. Not just location on map

    When our employees are our of town they tend to clock in when they get close to the job. Sometimes they could be 15 minutes from the job.
    On the map it looks close but if we had an address shown we could calculate the exact time they are "squeezin" in

    34 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  14. list job number first then job name

    to be able to list job number first on scroll list instead of long name and cant even see all of name on smart phones.

    22 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  15. Alert for Clocking In with Location Services Disabled

    An email or some other type of notification is sent when locations are disabled after being clocked in.

    25 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  16. 20 votes

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    Cliff Mitchell responded

    Hi Jim, can you provide a bit of clarification on this idea? I’m not sure there is enough info here to understand what feature you are looking for.

  17. The ability to enter landmarks for GPS Maps

    When looking at the map for status of employees, if the job addresses were entered as a landmark it would be easy to determine exactly where they are without having to zoom all the way in. While approving time for the week and looking at the activity for each day, if a landmark such as their home address was input and showed up on the map view, it would make approvals much easier.

    16 votes

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    Cliff Mitchell responded

    Thanks for sharing this idea, Kristin. Making your review of the employees GPS data as easy as possible is definitely our mission, so we are going to closely monitor the support here for your idea, so that we know exactly when to build that for you and other customers. :)

    If you have any other questions, or suggestions, about how we can improve ClockShark for you, please let me know @ hello@clockshark.com.

  18. Add a work order # field to the Mobil App

    We assign work orders to employees that time is charged to. We currently mickey mouse it into the notes field which requires editing by the office staff. Add a optional 10 character field to the screen.

    17 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    Great suggestions spread like wildfire. With enthusiastic support, this idea will become one of our upcoming feature releases, so please keep voting. :)

  19. Call or text in times

    We'd like the ability for workers without a smartphone to call or text in times

    23 votes

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    Cliff Mitchell responded

    Thank you for sharing your idea, and allowing folks to have a forum to support and vote for it. We prioritize all suggestions with the most traction and support.

    With great support, this idea will become one of our upcoming feature releases, so please keep voting.

  20. Capture Device Name when clocking in or out

    Add the device name to the information recorded when clocking in/out (specially when clocking in/out via Kiosk).
    This will give the administrator a way to audit employees and foremen (in our case) of which kiosk (device name/ tablet owner) was used.

    1 vote

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    JT Abbott responded

    Hey there, I could see how this would be useful.

    And the moment our kiosks are built to be clocked in and out from the same device. So there could be multiple spread across many job sites, but you would want to clock into one and clock out of another.

    But if the crews switched often, this could still be a useful feature. With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. With great support, this idea will become one of our upcoming feature, so please keep voting!

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