Add ability to right-click on a scheduled item and simply add a star to the item.
We manage several field technicians on the schedule. We schedule in advance as much as possible. It is important for us to call the customer at the beginning of each day to CONFIRM the appointment. Many customers forget their appointments and are not there when our tech arrives. Currently we have to edit each item to note that the appointment is confirmed. Being able to just click on an scheduled item and attach a star (at the very right end) with a click would be very convenient. And save a lot of time on editing as we have many appointments each day to confirm. The star should be as easy to remove incase an appointment is cancelled. This could mean different things for different companies. You could also use emojis.
Scott Greenleaf
shared this idea
JT Abbott
responded
Hey Scott, thanks for sharing your feedback and idea with us!
It sounds like you need a way to better communicate if an appointment is confirmed, whether that is through your idea or some other method.
One thing other companies may do for similar things is to use the Job Color to denote that status. Or also to use our Job Stages to quickly label and filter jobs. Both of these can be changed right from the scheduler as well.
Let me know if either of these ideas help or any questions.
Otherwise, with as many ideas as we receive, and limited work time, let’s see if this idea will pick up some traction and support. If this becomes a popular request, we will build it!