ClockShark Website
427 results found
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Customize break settings by individual job
Allow an option for each individual job to have a break automatically deducted or not, instead of just having that setting in the company settings menu for ALL jobs or NO jobs... Sometimes when employees are subcontracted out to other companies, the protocol for breaks changes - an option to set auto-deducted breaks by specific job instead of all or none would help address this issue.
1 vote
JT Abbott
responded
Hey, Angela thanks for sharing your idea and the details behind it.
This is definitely an interesting case. So when your employees are subcontracted out to other companies they still track time on your ClockShark account and you provide this information with the other company?
Most of the time we get this idea where users want to limit who the breaks apply to based on the person, not the job. But this use case does make sense.
As always, with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Lets keep the votes coming.
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Sort by first name alphabetically - Timesheet and Employee Reports
Please add the function so that we can choose the timesheet and the employee reports sorted by either first or last name alphabetically.
2 votesJT Abbott
responded
Hey there, thanks for sharing your feedback with us.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Searching and finding job info (e.g. customer address) in jobs search box.
In jobs search box, it'd be nice to be able to just find a customer through address that is in their customer info.
3 votesJT Abbott
responded
Hey Dan, thanks for sharing your feedback and idea!
I think this could be a really valuable resource for lots of companies, not only for address but for other fields as well.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Allow to pick admins that get the time off request email.
In our company I have multiple admins as they pull different reports. I only have two that need to see the time off requests. We should be able to pick which admins get the time off requests.
15 votesJT Abbott
responded
Hey Kristan, thanks for sharing your feedback.
This is something we would like to add and I think this would be a really valuable resource for lots of companies.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Reminders on calendar
Rather than a task or job, a REMINDER feature for the calendar would be very helpful. Being able to create recurrent reminders would be even better.
1 voteJT Abbott
responded
Hello again Jennifer, and thanks for your feedback!
I can definitely see how this would be a really valuable resource for lots of companies.
Let’s have people vote on this and see how much support it receives.
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Ability to add a tag, color change, or other information for individual days of a schedule job
We clean properties. Some cleaning days are "quick turns," meaning same-day, and others have scheduling flexibility and can be moved forward several days. A visible way to differentiate the two would be amazing.
5 votesJT Abbott
responded
After some communication, this was a date-specific issue not a job-specific issue.
The best workaround at the moment would just be to add some notes to that scheduled shift. Then on the schedule when you click on that shift you can see those notes.
Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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Side By Side Approval
It would be nice to find a way to "compare" time sheets side by side when approving. Many times I have 2-3 people working on a crew and one person inputs the wrong time. It would be helpful and create more accurate time sheets if I can view everyone side by side to ensure proper entry.
14 votesJT Abbott
responded
Hey Scott, thanks for sharing your idea with us!
I could definitely see how that could be helpful. There are a couple of things that may help you in the meantime as we don’t have exactly what you’re looking for.
On our approvals page, you can quickly view and compare the total hours between employees before you approve them. If you want to see more details about the start and end times, job worked, and task worked then you could open up two timesheet windows and side by side on just your browser.
Hopefully this helps! Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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New manager permission to allow users to manage integrations (scheduling/mapping) but not have access to employee information
I can't allow my scheduler access to all the employee data just so they can sync a new client to QuickBooks. Currently the scheduler has to come to a manager to sync new client information from QuickBooks to Clockshark. This needs to be separated so the scheduler can sync in order to schedule a new client immediately. It holds the whole process up.
4 votesJT Abbott
responded
Hey Andrea, thanks for sharing your feedback with us!
At the moment, only admins are able to view the Integration settings, mappings, create a new one, etc. But a new manager permission of something like “Manage Integrations” would be beneficial so that they can access this information but not get free reign around everything else on the website.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Multiple Corporations Access
To allow the ability for multiple companies that work together as a unit to have a drop down box to be able to select the company everyone in working for for the day but keep all hours for that week manageable on one time card.
2 votesJT Abbott
responded
Hey JasMaine, thanks for sharing your feedback with us!
I think we can definitely do a better job of accommodating companies with this kind of situation, whether it is combining them, allowing for easy switching, or even something else.
Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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"Taken" time off report.
Please create a report that can be generated to show time off "Taken". Currently you can only see "Approved" time which in reality may not have been taken by the employee due to cancelation.
4 votesJust want to let you guys know that we have a plan to add this in the future, I will keep you updated on when we work on it and release it!
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Time off policy waiting period extension
Extend the current time off policy waiting period from 1,000 days to indefinite amount of days. This would allow employers to program policies such as 3 weeks of vacation at 5 years (1825 days), 4 weeks at 10 years (3650 days) etc. The current 1,000 day waiting period is great for policies such as 2 weeks at 1 year (365 days) but you have to manually track all policies beyond the 1,000 day mark.
3 votesJT Abbott
responded
Hey Michael, thanks for reaching out to us with your feedback and ideas!
Extending the waiting period is one way to handle what you trying to accomplish. We could also do a better method of creating “future” policies or tenure based policies.
Either way, with limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Allow notes to be added to the calendar.
We want to put notes on certain days. Would be really helpful to be able to put it in.
15 votesJT Abbott
responded
Hey Trent, thanks sharing your idea with us.
Just had a couple questions to clarify. Are you just wanting to put a note on the schedule? Would it be associated with an employee and a day?
Would this be visible to the employee, admin only? Any other details for what you are looking for would be really useful, thanks!
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Allow the notes in the Scheduled job to show up in the employee's job notes
When a job is scheduled to a specific employee and notes have been added by the office employee scheduling that job to that specific employee doing the work, I'd like to have those notes show up in their time along with any notes the field employee adds in their time for the day. This will help the office employees to know what was done, in case the field employee doesn't add any notes for that job.
3 votesJT Abbott
responded
Hey Cathie, thanks for sharing you idea and feedback with us.
This is an interesting idea and I could see how that would be really useful to compare what was actually vs. scheduled to be done.
This would kind of act as a “to do” list so that both the employee and the office knows what was supposed to be done and what was done. Is that what you’re imagining?
Would love to hear any additional feedback, thanks!
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Missed clock in notifications to Admins
CS currently has a notification only after 4 hours of a missing clock in. Can this be adjusted? In heath care, we can not wait 4 hours to be notified that an employee has not clocked in. Start it at 5 minutes late. Would be nice to also have push notifications and not just the email option.
4 votesJT Abbott
responded
Hey Krystal, thanks for sharing your feedback and idea with us!
Being able to adjust these notifications would be a great addition. As well as more control over what types of notifications they send and who receives them.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this.
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Add a location pulldown when selecting job and task
We don't want to use geo-fencing but need to track employee locations for tax purposes. Currently we have rolled location into our tasks (jobsite - installation vs shop - installation), but it would be great to have a separate pulldown where an employee could select their location.
2 votesJT Abbott
responded
Thanks for sharing your feedback with us Sasha.
I can see how this would be useful in many different situations. Having that third level of tracking could help break things down even more.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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ALLOW TIME PUNCH DATA TO BE EDITABLE FROM WITHIN THE REPORTS
Based on our use of the CS system, it would save a tremendous amount of time to be able to run a report and then be able to access and more importantly edit the time punch data from within the report, i.e., change Job/Task/punch time.
2 votesJT Abbott
responded
Hey Kimberly, thanks for sharing your idea with us.
I can see how this workflow could work better for companies versus just edit from the timesheets page.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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Employee Registration
I feel like it would be really beneficial for admin to be able to see that an employee has "activated"/set up the app on their device. Maybe something that says "pending" until they log in for the first time and then it says "active"? Just something to let the admin know that they have already sent the log in information to the employee and the employee hasn't signed up yet.
3 votesJT Abbott
responded
Hey Darci, thanks for the feedback!
I like this idea as it could make the onboarding process a little more clear, efficient, and easy.
I will bring this to our team so we can discuss it for future projects. Since we have tons of ideas, we tend to prioritize all suggestions with the most traction and support. If this becomes a popular request, we will build it!
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Sort Attachments into Folders
Under each job it would be great to be able to sort attachments into different folders. This would be great to see on the desktop and mobile app.
2 votesJT Abbott
responded
Hey Jordan, thanks for providing your feedback with us!
I can definitely see how that could be useful when trying to organize lots of photos/attachments especially for larger projects.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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2 votesJT Abbott
responded
Hey Bridget thanks for the feedback. Just to get some more specifics, what summary report are you referring to? We do have the Employees Summary, Jobs Summary, Tasks Summary, and then newer Quick Summary report. Would you just like the total break time listed somewhere?
Thanks for any additional information!
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PLEASE Allow Managers to add employees with out Admin access
PLEASE Allow Managers to add employees so we can still have limited access and not have to give them admin. My HR department is paid Hourly. In order for me to allow them to onboard and add an employee I have to give them Admin access which won't restrict them from changing their own hours! This is a huge flaw! Please change!
3 votesJT Abbott
responded
Hey Jordan, thanks for sharing your feedback and idea with us!
You are correct about the current functionality, we definitely want to improve how our permissions work.
Always keep in mind that with our audit log you can see who added time and review it to make any needed changes.
With limited work time and lots of ideas, we prioritize all suggestions with the most traction and support. Let keep the votes coming and we will build this!
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